Operations Process Director

Job Summary

A company is looking for a Director, Operations Process & Efficiency.

Key Responsibilities

• Develop and manage a comprehensive Quality Management System (QMS) aligned with industry standards
• Establish quality assurance policies and lead internal and external audits for compliance
• Analyze operations to identify inefficiencies and lead continuous improvement initiatives

Required Qualifications, Training, and Education

• Bachelor's degree in Engineering, Quality Management, Operations, or related field (Master's preferred)
• 10+ years of experience in quality assurance and/or operational efficiency roles, with 5 years in leadership
• Strong knowledge of quality standards and methodologies (e.g., ISO 9001, Six Sigma, Lean)
• Experience leading cross-functional teams and managing change in complex environments
• Proven ability to develop performance metrics and drive process automation initiatives