Operations Supervisor

Job Summary

A company is looking for an Operations Supervisor to oversee their support team and ensure exceptional customer service.

Key Responsibilities

• Manage and coordinate department operation activities and team performance
• Implement policies and procedures while setting priorities for the team to ensure task completion
• Resolve operational issues and provide work direction to support team members

Required Qualifications

• Bachelor's degree in a relevant field preferred; equivalent work experience may be considered
• Minimum of 3-5 years of experience in operations, with at least 1 year in a supervisory role
• Familiarity with notarial services is preferred
• Proficiency in using customer support software and remote collaboration tools