Operations Support Analyst

Job Summary

A company is looking for an Operations Support Analyst to assist with production support and client collaboration.

Key Responsibilities

• Run and schedule jobs in production and non-production environments
• Support clients with defect triaging and resolution, including performance issues
• Monitor ticket status using TFS/Azure/Jira and provide updates to project management

Required Qualifications

• 0 - 2 years of equivalent experience
• Bachelor's degree in computer science or a related discipline, or equivalent work experience
• Relevant work experience in software development, information technology, or system implementation
• Operations knowledge and experience with executing tasks in a high-quality manner