Operations Support Specialist

Job Summary

A company is looking for an Operations Support 1 - COE.

Key Responsibilities

• Resolve held CI orders by following established processes and documenting actions taken
• Perform order resolution through outbound calls to Financial Institutions and handle incoming calls as needed
• Execute various Exception Processing tasks, including Auto Screen, Mail Care, and order entry

Required Qualifications

• High School diploma or GED
• 6 months of CI experience
• Experience working on a PC with accurate keyboarding skills
• Customer service experience
• Must be 18 years of age or older