Outbound Customer Service Representative

Job Summary

A company is looking for an Outbound Customer Service Representative (Remote).

Key Responsibilities:

• Learn and deliver scripted dialogue to schedule attorneys for hearings
• Quickly understand business operations and maintain high standards of customer support
• Meet or exceed specific set goals and metrics while participating in daily team meetings

Qualifications:

• Solutions-focused mindset with problem identification and resolution skills
• Technical savviness and strong analytical capabilities
• Ability to thrive in a fast-paced and innovative environment
• Proficiency in reading, writing, and speaking English