Part-Time Evening Telephone Interviewer – Flexible Hybrid Remote Opportunity for Research Enthusiasts

Introduction to The Pennsylvania State University and the Social Science Research Center

The Pennsylvania State University, a renowned institution for academic excellence and innovative research, is seeking highly motivated and reliable individuals to join its team as Part-Time Evening Telephone Interviewers. The Social Science Research Center (SRC) at Penn State is dedicated to advancing knowledge and understanding of social phenomena through rigorous research and data collection. As a part-time evening telephone interviewer, you will play a vital role in contributing to the success of our research projects, working in a flexible hybrid remote arrangement that offers the perfect blend of autonomy and collaboration.

Job Overview and Responsibilities

In this role, you will be responsible for administering carefully developed research questionnaires via telephone to respondents from diverse backgrounds, gathering valuable data that will inform our understanding of various social issues. Your duties will include:
• Conducting telephone interviews with respondents, ensuring that all interactions are professional, respectful, and empathetic
• Using a computer to administer research questionnaires, accurately recording responses and managing data
• Working evening and weekend shifts, with a minimum commitment of 8 hours per week, typically between 5:00 PM and 9:00 PM
• Participating in paid training sessions to develop your skills and knowledge as a competent and effective interviewer
• Collaborating with our team to achieve research goals, sharing insights and best practices to continuously improve our data collection processes

Current Research Projects

We are currently hiring for two exciting research projects:
• A state-wide research project exploring Pennsylvanians’ engagement in interactive gaming, also known as online gambling
• A state-wide research project examining U.S. residents’ health-related risk behaviors, chronic health conditions, and use of preventive services

These projects offer a unique opportunity to contribute to the advancement of knowledge in these fields, working with a talented team of researchers and professionals who are passionate about making a positive impact.

Essential and Preferred Qualifications

To be successful in this role, you should possess:
• Excellent communication and interpersonal skills, with the ability to build rapport with respondents from diverse backgrounds
• Strong attention to detail, with a focus on accuracy and quality in data collection
• Basic computer skills, with the ability to learn our research software and systems
• Reliable transportation (if working in-person) or a stable internet connection (if working remotely)
• A flexible schedule, with the ability to work evening and weekend shifts

Preferred qualifications include:
• Prior experience in research, data collection, or a related field
• Strong analytical and problem-solving skills, with the ability to think critically and creatively
• Experience working in a team environment, with a focus on collaboration and mutual support

Skills and Competencies

To excel in this role, you should possess:
• Effective communication skills, with the ability to articulate complex ideas and concepts in a clear and concise manner
• Empathy and cultural competence, with a deep understanding of the diversity of human experiences and perspectives
• Attention to detail, with a focus on accuracy and quality in all aspects of your work
• Adaptability and flexibility, with the ability to navigate changing circumstances and priorities
• Strong time management skills, with the ability to prioritize tasks and manage your time effectively

Career Growth Opportunities and Learning Benefits

As a part-time evening telephone interviewer, you will have the opportunity to develop your skills and knowledge in research and data collection, working with a talented team of professionals who are passionate about making a positive impact. You will:
• Receive paid training sessions to develop your skills and knowledge as a competent and effective interviewer
• Have the opportunity to work on a variety of research projects, expanding your knowledge and understanding of different social issues and phenomena
• Collaborate with our team to achieve research goals, sharing insights and best practices to continuously improve our data collection processes
• Have access to professional development opportunities, including workshops, conferences, and training sessions

Work Environment and Company Culture

The Pennsylvania State University is committed to creating a positive and inclusive work environment, valuing diversity, equity, and inclusion in all its forms. As a member of our team, you will:
• Be part of a dynamic and supportive team, working together to achieve common goals
• Have the opportunity to work in a flexible hybrid remote arrangement, balancing autonomy and collaboration
• Be valued and respected for your contributions, with a focus on recognizing and rewarding outstanding performance
• Have access to a range of benefits and perks, including professional development opportunities, health and wellness programs, and employee recognition initiatives

Compensation, Perks, and Benefits

We offer a competitive salary package, commensurate with experience, as well as a range of benefits and perks, including:
• A flexible hybrid remote arrangement, balancing autonomy and collaboration
• Paid training sessions to develop your skills and knowledge as a competent and effective interviewer
• Opportunities for professional development and growth, including workshops, conferences, and training sessions
• A range of health and wellness programs, including employee assistance programs and fitness initiatives
• Employee recognition initiatives, including awards and rewards for outstanding performance

Conclusion and Call to Action

If you are a motivated and reliable individual, passionate about research and data collection, we encourage you to apply for this exciting opportunity. As a part-time evening telephone interviewer, you will play a vital role in contributing to the success of our research projects, working in a flexible hybrid remote arrangement that offers the perfect blend of autonomy and collaboration. Don’t miss this chance to join our team and make a positive impact – apply now and take the next step in your career!

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