Part-Time Korean Customer Expert

Job Summary

A company is looking for a part-time Korean-speaking customer support expert.

Key Responsibilities

• Manage customer support interactions via phone, email, and live chat
• Assist customers with scheduling and account-related inquiries
• Identify and resolve issues related to home WiFi networks and customer satisfaction

Required Qualifications

• 1+ years of help desk or troubleshooting customer service experience
• 1+ years of call center or contact center experience with high call volume
• Bilingual in Korean
• Ability to work from home in a quiet, dedicated space
• Experience with hardware or complex technical services preferred