Patient Access Representative

Job Summary

A company is looking for a Patient Access Representative I.

Key Responsibilities

• Answer incoming calls and direct patients to the appropriate resources
• Assist with questions regarding policies, paperwork, and payment inquiries
• Provide technical support for patient portal and scheduling needs

Required Qualifications

• High school diploma or equivalent required
• Experience in a call center environment; healthcare experience preferred
• Prior customer service experience in medical or mental health practices preferred
• Must have access to high-speed internet and strong computer proficiency
• Ability to work with diverse populations and demonstrate inclusivity