Patient Access Representative

Job Summary

A company is looking for a PACT Rep I.

Key Responsibilities

• Link the patient experience between PACT and the practice site using established policies
• Schedule patient appointments, verify insurance coverage, and update patient information
• Provide customer service and assist with organizational marketing efforts while handling various patient needs

Required Qualifications, Training, and Education

• High School Graduate
• 0 - 1 year experience in a call center, healthcare, or customer service-related area
• Basic knowledge of medical terminology is helpful but not required
• Basic understanding of computers and desktop software packages
• Ability to work a variety of hours based on departmental business needs