Patient Account Representative

Job Summary

A company is looking for a Patient Account Representative (AR Insurance Follow-Up).

Key Responsibilities

• Manage all aspects of account follow-up and collections, including processing appeals
• Review explanation of benefits (EOBs) to ensure proper reimbursement and report issues or trends
• Collaborate with management to reduce account aging and document collection activities accurately

Required Qualifications

• High school diploma or GED preferred
• 3+ years of experience in physician billing and collections highly preferred
• In-depth knowledge of Medicare, Medicaid, and commercial payer reimbursement policies
• Experience in a fast-paced environment with the ability to think critically
• Ability to maintain HIPAA patient confidentiality standards