Patient Accounts Customer Service Representative

Job Summary

A company is looking for a Patient Accounts Customer Services Representative I - Cust Service and Collections.

Key Responsibilities

• Assist callers with inquiries and process payments while maintaining patient accounts
• Ensure accurate data entry and compliance with HIPAA and privacy standards
• Resolve billing issues and coordinate with departments regarding managed care requirements

Required Qualifications

• High School Diploma or GED required
• Less than 1 year of relevant work experience (3 - 6 months required)
• Understanding of billing processes and insurance coordination
• Ability to work in a call center environment
• Familiarity with electronic data entry and patient account management