Patient Accounts Representative

Job Summary

A company is looking for a Patient Accounts Customer Services Representative I - Customer Service and Collections.

Key Responsibilities

• Answer calls in a call center environment to assist with various patient inquiries and requests
• Process payments, establish payment plans, and maintain patient accounts in compliance with regulations
• Resolve billing issues and coordinate with departments for account requirements and updates

Required Qualifications

• High School Diploma or GED required
• Less than 1 year of relevant work experience (3 - 6 months preferred)
• Knowledge of HIPAA and privacy standards
• Ability to enter and verify data accurately in electronic systems
• Familiarity with billing processes and insurance coordination