Patient Experience Specialist

Job Summary

A company is looking for a Patient Experience Specialist.

Key Responsibilities

• Provide excellent customer service and aim for one call resolution
• Assist with copay card activation and troubleshoot pharmacy rejections
• Maintain communication with leadership regarding patient status and program effectiveness

Required Qualifications

• High School Diploma or GED
• Minimum of 6 months call center experience preferred
• Basic computer skills and proficiency in Microsoft products
• Experience in a confidential information environment
• Ability to work well in a team and busy environment