Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative I.

Key Responsibilities:

• Provide exceptional customer service during encounters with patients, families, and physicians
• Schedule appointments and process patient billing inquiries while maintaining confidentiality
• Verify insurance eligibility and educate patients on billing procedures and MyChart activation

Required Qualifications:

• High School diploma or GED required
• 1-2 years of experience in customer service, medical office, call center, or collections
• Typing speed of 40 wpm
• Basic computer skills and organizational abilities