Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices
• Schedule and reschedule patient appointments using a computerized system
• Document patient information and provide accurate updates regarding appointments and instructions

Required Qualifications

• High School diploma or GED required
• Ability to explain healthcare issues with empathy
• Comfortable using multiple advanced communication tools
• Strong computer skills, including knowledge of Microsoft Office applications
• Experience in a customer service environment preferred