Patient Service Representative

Job Summary

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

• Handle inbound and outbound communications for multiple ambulatory practices, including patient inquiries and appointment scheduling
• Document patient information and provide updates using a computerized scheduling system
• Assist in training new personnel and participate in staff meetings to improve patient experience

Required Qualifications

• High School diploma or GED is required
• Ability to explain healthcare issues with empathy and concern
• Effective interpersonal skills to work with a diverse group of professionals
• Strong computer skills and knowledge of Microsoft Office applications
• Comfortable using multiple advanced communication tools