Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative.

Key Responsibilities

• Provide prompt and accurate phone assistance to patients and other stakeholders
• Schedule and register patient appointments while managing communication through various channels
• Assist with patient referrals and authorizations, ensuring first contact resolution

Required Qualifications, Training, and Education

• High school graduate, GED, or equivalent
• Experience with computer systems, including web-based applications
• Preferred experience in a patient-focused healthcare environment
• Minimum of 1 year experience in a high-volume multichannel contact center