Patient Support Representative

Job Summary

A company is looking for a Patient Support Center Representative.

Key Responsibilities

• Serve as the first point of contact for patients, ensuring a positive experience
• Schedule appointments and procedures while verifying patient information in the Electronic Health Record (EPIC)
• Utilize multiple computer and phone systems to address patient needs efficiently

Required Qualifications

• High School Diploma / GED or equivalent experience
• Must be 18 years of age or older
• 1+ years of experience in Customer Service
• 1+ years of experience with Microsoft Office
• Ability to work flexible 8-hour shifts during normal business hours, with potential for overtime