People Operations Associate

Job Summary

A company is looking for an Associate, Total Rewards.

Key Responsibilities

• Provide best-in-class HR customer service to employees
• Review, manage, and respond to employee inquiries and cases within defined SLAs
• Perform transactions in HR systems and assist with the creation of HR knowledge base articles

Required Qualifications

• Bachelor's Degree with 0 to 2 years of prior related experience, or 4 years of prior related experience in lieu of a degree
• 1+ year of HR or administrative experience focusing on data integrity and employee/customer experience
• Experience with HRIS/HCM systems, preferably PeopleSoft
• Familiarity with case management systems, such as ServiceNow
• Proficient in Office365 and collaboration tools