Production Support Engineer

Job Summary

A company is looking for a Production Support Engineer who excels in solving complex problems and ensuring system stability.

Key Responsibilities

• Apply troubleshooting techniques to resolve issues and document actions taken
• Collaborate with customer-facing teams for timely resolution of reported issues
• Respond to production incidents and implement continuous improvement practices

Required Qualifications

• 3+ years of experience with Java-based applications, including issue triage and root cause analysis
• Strong understanding of RESTful services and service-oriented architecture
• Front-end experience with HTML, CSS, JavaScript, jQuery, and Angular
• Hands-on experience with unit testing, mocking, and test automation
• Bachelor's or Master's degree in Computer Science or equivalent practical experience