Program Director - CRM Transformation

Job Summary

A company is looking for a Program Director - CRM & Data Transformation.

Key Responsibilities

• Lead the sales process by tailoring engagement models and crafting approaches for client pitches
• Oversee client engagement delivery, ensuring effective team setup and project execution
• Facilitate new business pursuits, ensuring detailed SOWs and change orders are developed and approved

Required Qualifications

• At least 15 years of experience in delivering complex, global client engagements
• Proven track record in leading diverse teams to deliver digital experiences
• Expertise in program management with experience in global roll-outs
• Experience collaborating with other professional services organizations
• Demonstrated ability to deliver complex engagements profitably