Quality Assurance Analyst

Job Summary

A company is looking for a Quality Assurance Analyst I.

Key Responsibilities

• Audits operational files to ensure compliance with quality standards
• Provides feedback on audit quality and compliance issues
• Completes assigned training and participates in auditor calibration exercises

Required Qualifications, Training, and Education

• Minimum High School diploma or equivalent required
• Typically requires 0-2 years of QA experience
• Minimum 1-2 years of experience working in Operations
• Proficiency in MS Office Applications
• Broad knowledge of Workers Compensation products and services