Quality Assurance Manager

Job Summary

A company is looking for a Quality Assurance Manager responsible for developing and maintaining quality assurance protocols for products and services impacting veteran users.

Key Responsibilities

• Develop and implement comprehensive QA policies and procedures
• Oversee all aspects of quality assurance, including planning, implementation, and monitoring
• Lead and mentor the QA team to ensure high performance and professional development

Required Qualifications

• 10 years of experience in a similar role
• Bachelor's degree in engineering, Computer Science, Information Systems, or a relevant degree (or 8 years of additional relevant experience)
• Experience in creating and implementing detailed plans to ensure overall quality of IT products, systems, and services
• Experience in resolving project or program release problems and taking corrective action
• Experience in assuring the viability, functionality, and effectiveness of essential tools