Regulatory Affairs Analyst I

Job Summary

A company is looking for a Regulatory Affairs Analyst I.

Key Responsibilities

• Manage the intake, documentation, and resolution of customer complaints
• Coordinate with cross-functional teams to gather information and resolve issues
• Assist in trend reporting and process improvements for the Compliance team

Required Qualifications

• Bachelor's degree preferred or equivalent experience in customer service, insurance, or compliance
• Experience in complaint handling or customer issue resolution
• Knowledge of insurance operations and regulatory terminology
• Proficiency in Microsoft Office Suite and familiarity with CRM or case management systems
• Ability to manage sensitive information with discretion