Remote Call Center Agent

Job Summary

A company is looking for a Virtual Call Center Agent.

Key Responsibilities

• Conduct outbound surveys and accurately record respondent answers
• Work remotely and maintain a flexible schedule within specified hours
• Ensure a professional handling of calls and provide quality customer service

Required Qualifications and Training

• Must be at least 18 years old (16+ in certain states)
• Must reside in specified U.S. states
• Ability to type at least 30 wpm with accuracy
• Must provide own equipment including a laptop, headset, and webcam
• Dedicated, quiet workspace free of distractions