Remote Call Center Representative

Job Summary

A company is looking for a Call Center Representative to join their remote team.

Key Responsibilities

• Receive and manage inbound calls, with potential outbound calls as needed
• Update and maintain patient data for accuracy
• Ensure compliance with Federal Health Care Program guidelines while assisting patients with medication coverage

Required Qualifications

• Minimum of 1 year of recent call center experience
• High School Diploma or equivalent
• Basic technical troubleshooting skills for remote work issues
• Ability to work in a private, distraction-free workspace
• High-speed internet connection with a wired setup is mandatory