Remote Call Center Representative

Job Summary

A company is looking for a Remote Medical Customer Service Call Center Representative.

Key Responsibilities

• Receive and manage inbound calls, with potential outbound calls depending on the department
• Update and maintain patient data with a focus on accuracy
• Collaborate with carriers to ensure medication coverage for patients

Required Qualifications, Training, and Education

• Minimum of 1 year recent call center experience
• High School Diploma or equivalent
• Basic technical troubleshooting skills for remote work issues
• Knowledge of medical terminology and HIPAA regulations is a plus
• Access to a private, quiet workspace with a wired high-speed internet connection