Remote Client Service Representative

Job Summary

A company is looking for a Remote Customer Support Representative.

Key Responsibilities

• Field inbound calls from customers and book estimate appointments
• Manage customer information using internal data systems and escalate concerns as needed
• Adapt to changes and follow proper protocols while answering customer inquiries

Required Qualifications

• Experience in a Contact Centre environment or related field is preferred
• Proficient in computer literacy
• Good organization and time management skills
• Able to work independently in a fast-paced environment
• Flexible based on the needs of the business