Job Summary
A company is looking for a Customer Service Agent to assist customers with inquiries and resolve issues while maintaining brand standards.
Key Responsibilities
- Answer customer questions and assist with order placement and site navigation via phone, chat, and email
- Resolve customer issues promptly and maintain rapport with customers
- Maintain thorough knowledge of products and relay information to customers
Required Qualifications
- High School Diploma or equivalent
- One to two years of customer service experience preferred
- Professional phone etiquette
- Proficient in computer and software applications (Microsoft Office, Google Docs, Email)
- Ability to telecommute with a quiet workspace and stable internet connection
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