Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and assist customers with inquiries
• Process transactions and provide information regarding payments and benefits
• Maintain knowledge of company programs and support team operations during peak times

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• 6 months of Customer Service, Call Center, or Dispatch experience required
• Must complete background and security checks
• Reliable high-speed internet connection and a dedicated work area are necessary
• Basic knowledge of computers and Windows applications is required