Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls efficiently in a fast-paced environment
• Assist customers with inquiries regarding transactions and account statuses while providing accurate information
• Process transactions and maintain knowledge of company policies and technology

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• At least 6 months of Customer Service, Call Center, or Dispatch experience required
• Must complete a background check, credit check, and security fingerprinting
• Reliable high-speed internet connection and dedicated work area required
• Basic knowledge of computers and Windows applications is necessary