Remote Customer Service Operator

Job Summary

A company is looking for a Virtual Store Support Operator.

Key Responsibilities

• Provide customer support via phone, email, and case management system
• Assist with returns, exchanges, and locate proof of purchase for customers
• Document customer interactions and maintain product knowledge to resolve inquiries

Required Qualifications

• High school diploma or GED
• Minimum of 2 years related experience or equivalent education and experience
• Call center or customer service experience preferred
• Must be available to work flexible hours, including holidays
• Must pass a background check