Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote).

Key Responsibilities

• Field customer inquiries and provide information regarding freight availability
• Perform data entry and maintain various logs and files as per operational procedures
• Monitor email requests and prepare necessary documentation for shipments

Required Qualifications

• High school diploma or equivalent
• Experience in customer service or a related field
• Proficiency in data entry and record-keeping
• Ability to work regular hours and maintain dependable attendance
• Familiarity with transportation and logistics operations is a plus