Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Provide information about SNAP EBT transactions and exceptional customer service
• Document customer interactions and collaborate with other departments to resolve issues
• Continuously seek opportunities to improve customer experience and stay updated on product knowledge

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent
• Ability to engage on the phone throughout the shift with minimal distractions
• Computer/technology savvy with the ability to operate multiple windows and tabs
• Superb attendance record