Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative 1.

Key Responsibilities

• Deliver exceptional customer service across various channels including phone, email, and live chat
• Become knowledgeable about products to assist customers in connecting with advisors
• Help customers create and maintain their accounts while proactively resolving issues

Required Qualifications

• Knowledge and/or interest in spiritual/new age, metaphysical, and/or psychic arts
• At least 2 years of experience in a customer service and/or up-selling environment
• Reliable high-speed internet connection (minimum 100 Mbps required)
• Typing speed of 45 wpm
• High school diploma or its equivalent