Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative - Remote.

Key Responsibilities

• Complete virtual paid training program and serve as the primary point of contact for customer inquiries
• Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions
• Document customer interactions accurately and collaborate with other departments to resolve issues

Required Qualifications

• Must be 18 years of age or older
• High School Diploma or equivalent
• Ability to remain engaged on the phone with minimal distractions
• Computer/technology savvy with the ability to manage multiple windows and tabs
• Superb attendance record