Remote Inbound Queue Associate

Job Summary

A company is looking for an Inbound Queue Associate (WFH Remote ET/CT).

Key Responsibilities

• Receive inbound calls regarding medical precertification requirements and case status
• Utilize multiple systems to access information and build medical precertification cases
• Maintain accurate documentation and adhere to confidentiality and compliance regulations

Required Qualifications

• 1+ year of call center experience required
• Applicants must be from the Eastern or Central Time Zone
• High School Diploma is required