Access Services Representative

Job Summary

A company is looking for an Access Services Representative I - CPAS.

Key Responsibilities

• Answer inbound and make outbound calls to facilitate patient appointment scheduling and relay critical information
• Document patient demographics and insurance information accurately in the electronic medical record (EMR) system
• Act as a liaison for patients to obtain necessary referrals and provide information about specialty programs and clinics

Required Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's Degree in a related field preferred
• Relevant experience in a healthcare and/or contact center preferred
• Proficient knowledge of computers and office equipment
• Ability to comply with HIPAA requirements to ensure patient privacy
• Strong interpersonal skills to contribute to departmental and organizational objectives