Job Summary
A company is looking for an Accounting Success Manager to lead their accounting success team and ensure exceptional client service.
Key Responsibilities
- Recruit and manage the Accounting Success team
- Act as Level III Accounting Support to troubleshoot reports and data integrity issues
- Work directly with clients to address accounting and software support inquiries
Required Qualifications
- Business or Accounting college degree, or a minimum of 3 years' experience in accounting or full-charge bookkeeping
- Minimum of 5 years of customer service experience
- A natural project and task manager for planning and driving team and client projects
- Strong technical aptitude and skills
- Ability to work within the coverage requirements of the Support team, including on-call rotation
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