Additional Services Specialist

Job Summary

A company is looking for an Additional Services Specialist who will assist clients in adding services to their bookings.

Key Responsibilities

• Assist clients and partners with requests to add, cancel, or change bookings
• Communicate with hotels and suppliers
• Record information in the CRM system regarding work completed

Required Qualifications

• Knowledge of English at least at an Upper Intermediate level
• Ability to learn quickly and maintain a results-focused and stress-resistant approach
• Multi-tasking skills
• Strong sense of empathy
• Responsibility and carefulness