Administrative Support Associate

Job Posting InformationPosting Number PG194615SP
Internal Recruitment No
Working Title Administrative Support Associate
Anticipated Hiring Range $33,000 – $35,000 @.75 FTE
Work Schedule Monday-Friday; work is within core business hours 8:00 AM – 5:00 PM (6 hrs/day)
Job Location Raleigh, NC
Department Science, Technology, Engineering and Mathematics Education
About the DepartmentAbout the NC State College of EducationAs one of the nation’s top-ranked colleges of education, NC State’s College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good. The college’s faculty are widely-recognized thought leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 225 active projects totaling $151 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation. In FY24, the college’s research expenditures exceeded $20 million.The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master’s degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants. The College of Education is also home to the Belk Center for Community College Leadership and Research, the Friday Institute for Educational Innovation, and Elevate, NC State’s inclusive postsecondary education program for students with intellectual and developmental disabilities.The college has over 18,000 living alumni, with over 6,000 working in public schools in every county in North Carolina. Those who are teachers rate among the highest in effectiveness on surveys of school employers in North Carolina.About the Department of Science, Technology, Engineering, and Mathematics EducationThe Department of Science, Technology, Engineering, and Mathematics (STEM) Education comprises over 24 full-time faculty members, 400 undergraduate students, and 150 graduate students. STEM Ed advances education through scholarship, leadership, and advocacy. Faculty in STEM Ed prepare professionals who have deep content knowledge, demonstrate a strong working knowledge of effective discipline-based pedagogies, and realize the potential of digital technologies to enhance learning. The department offers a Ph.D. in Learning and Teaching in STEM with concentrations in Mathematics and Statistics Education, Science Education, and Engineering and Technology Education. The department also offers an online Master of Education degree in STEM Education, with additional concentrations in Mathematics and Statistics Education, Science Education, and Engineering and Technology Education. In addition, STEM Ed offers undergraduate programs in Science Education, Mathematics Education, and Technology, Engineering and Design Education as well as an online Master of Arts in Teaching in all three areas. The department also houses an initial licensure program in Business and Marketing Education. Through the bachelor’s, master’s, and doctoral degrees, as well as two minors and a graduate certificate, the department exemplifies an innovative merging of teacher education and the learning sciences that results in new pathways for teaching, scholarship, leadership, and service.You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our ( ) and learn more about what makes NC State the best place to learn and work for everyone.
Essential Job DutiesThe Administrative Support Specialist plays a pivotal role in ensuring the seamless operation of the department by providing comprehensive administrative and clerical support. This role is fundamental in maintaining efficient office and departmental workflows, managing communications, and coordinating various administrative duties.Key Responsibilities:

• Administrative Support:

• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Schedule and coordinate appointments, meetings, and events.
• Maintain and organize physical and electronic records and files.

• Office Management:

• Support faculty, staff, and students with administrative tasks.
• Assist in organizing events, meetings, and conferences, including logistics and coordination.
• Manage inventory of office supplies and reorder as necessary.
• Data Management:

• Input and maintain accurate information within departmental workbooks, established College of Education systems, and other platforms, ensuring data integrity and consistency.
• Generate reports and compile data for departmental use.
• Communication and Coordination:

• Act as a point of contact for internal and external stakeholders.
• Facilitate effective communication within the department, the College of Education, and with other university offices.
• Coordinate travel arrangements and prepare expense reports.

Other Responsibilities

Other duties as assigned by Department Head.Note: This position requires an on campus presence to effectively perform the essential duties of the position. As such, employees must reside within a commutable distance and must report to campus regularly to perform certain work-related tasks as a condition of employment.QualificationsMinimum Experience/EducationHigh School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications

• Proficiency in administrative software including Google applications and Microsoft applications.
• Data Management expertise: ability to input, update, and maintain accurate records within departmental workbooks, processing systems, and other tracking platforms.
• Event and Logistics Coordination: ability to schedule meetings, reserve rooms, arrange vendor services, and manage departmental events.
• Advanced Written and Verbal Communication: Strong ability to draft emails, reports and formal documents.
• Confidentiality and Professionalism: Strong discretion in handling sensitive information related to personnel records, student data, and financial transactions.
• Ability to provide exceptional customer service with faculty, staff, students, and external partners.

Preferred Qualifications

Knowledge of university specific systems including PeopleSoft or NextGen
Required License or CertificationN/A
Valid NC Driver’s License required No
Commercial Driver’s License Required? NoRecruitment Dates and Special InstructionsJob Open Date 05/30/2025
Earliest Close Date—- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 06/05/2025
Notice to ApplicantsPlease note that the work history on your resume, must also be included in your application.
Special InstructionsPlease include a cover letter, resume and contact information for three professional references.Position DetailsPosition Number 00100641
Position Type SHRA
Position Classification Band Title Administrative Support Associate
Position Classification Band Level Advanced
Position Classification Salary Range $ 33,540 – $ 54,455
Salary Grade Equivalency GN05
Alternate OptionIf no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 0.75
Appointment 12 Month Recurring
Mandatory Designation – Adverse Weather Non Mandatory – Adverse Weather
Mandatory Designation – Emergency Events Non Mandatory – Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 131301 – Sci, Tech, Engr & Math (STEM)
EEONC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or .Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.Supplemental QuestionsRequired fields are indicated with an asterisk (*). * * How did you learn of this opportunity?

• NCSU Website
• Job Alert (automated email from our system)
• NCSU Executive Search Services
• Monster.com
• CareerBuilder.com
• InsideHigherEd.com
• HigherEdJobs.com
• Other Online Job Board
• Carolina Job Finder / Employment Guide
• Job / Career Fair
• The Chronicle of Higher Education
• Professional Journal
• Print Advertisement (Newspaper / Periodical)
• Radio / Television Advertisement
• Professional Organization
• Higher Education Recruitment Consortium (HERC)
• Direct Contact from NCSU HR Representative / Recruiter
• NCSU Employee Referral
• Social Media (LinkedIn, Twitter, Facebook, Other)
• Other
• * If you learned about this vacancy from “other source” or “other website”, please provide the source.

(Open Ended Question) * * Please select the response below that best describes your experience/education for the Administrative Support Associate position.

• High school diploma/GED
• Associate’s, Bachelor’s, Master’s, or Doctorate in any field
• Did not complete high school but have a combination of high school education and office support experience to equal 4 years (ex. 1 year of high school and 3 years experience)
• None of the above

Application Materials RequiredRequired Documents * Resume

• Cover Letter
• Contact Information for References

Optional Documents