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Agile Program Support Specialist

7/10/2025

Remote

Job Summary

A company is looking for an Agile Program Support Specialist to support Agile teams and product managers in delivering digital services.

Key Responsibilities
  • Streamline Agile reporting by validating and compiling key metrics for internal and client-facing reports
  • Optimize tooling and workflows by providing expert-level support in collaboration tools and automating processes
  • Assist with issue and bug management by tracking and documenting recurring problems and contributing to process improvements
Required Qualifications
  • 5+ years of experience managing Agile IT projects in roles such as Scrum Master or Project Manager
  • 3+ years of experience on large-scale digital service or IT projects, preferably in State or Federal Government
  • Bachelor's degree or 4 additional years of relevant experience in lieu of a degree
  • Expertise in Jira, including process automation and dashboard creation
  • Proficiency in collaboration tools such as Slack, Mural, Confluence, MS Teams, and Google Suite

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