AI Product Lead

Job Summary

A company is looking for an AI Delivery/Product Lead to drive innovation within their Google Practice team.

Key Responsibilities

• Provide leadership and oversee capability development in Dialogflow CX and related integrations
• Oversee the end-to-end delivery of customer engineering engagements, ensuring high-quality implementation
• Collaborate with pre-sales to define technical solutions and contribute to estimation efforts

Required Qualifications

• 12+ years of experience in product management/delivery and implementation
• Strong understanding of contact center operations and AI-driven transformation
• Experience with Google Cloud Platform (GCP) or similar conversational AI platforms
• Proven experience managing large-scale client engagements and cross-functional teams
• Must have a 4-year bachelor's degree