Appeals Management Coordinator

Job Summary

A company is looking for a Coordinator, Appeals Management.

Key Responsibilities

• Make outbound calls to payers to schedule and follow up on Peer to Peer calls
• Document information from payer calls and update account statuses in multiple databases
• Support various functions within the department, including case entry and appeals support

Required Qualifications

• High School Diploma or equivalent required; Bachelor's degree preferred
• Call center experience preferred
• Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines is a plus
• Proficient in MS Word and Excel, with the ability to utilize formulas and manage spreadsheets
• Accurate keyboard skills with a minimum typing speed of 30 words per minute