Application Support Administrator

Job Summary

A company is looking for an Application Support Administrator to join their IT Operations team.

Key Responsibilities

• Provide advanced troubleshooting and support for Fiserv Premier, Byte LOS, and other banking applications
• Act as primary escalation point for critical incidents and lead root cause investigations
• Perform updates, patches, and application configurations in line with change control processes

Required Qualifications

• Associate degree or equivalent experience in IT, Computer Science, or a related field
• 3-5 years of application support experience in financial services
• Hands-on experience with Fiserv Premier and/or Byte LOS strongly preferred
• Strong skills in troubleshooting, scripting, and working with remote support tools
• Familiarity with banking systems integrations and role-based access controls