Applications Developer

Job Summary

A company is looking for an Applications Developer to join their Cisco Contact Center Application Development Team.

Key Responsibilities

• Gather requirements and design contact center solutions for various Cisco Contact Center products
• Contribute to a technical team to ensure consistency and interoperability between solution components
• Discuss, design, and develop contact center call flows and complex AI-integrated solutions

Required Qualifications

• BS in Computer Science or related field
• Background in Contact Center Application Development or applicable industry experience
• Experience with a major programming language like Java or C#
• Experience with SQL query and stored procedure development
• Experience with REST API calls and Web Service development