Job Summary
A company is looking for a Remote Account Resolution Representative.
Key Responsibilities
- Handle inbound and outbound calls for collections activities
- Utilize negotiation and customer service skills to achieve positive outcomes
- Adhere to all relevant laws including FDCPA, FCRA, and HIPAA
Required Qualifications
- 1+ years of experience in Collections, Call Center, or Customer Service roles
- Ability to accurately enter and update data in systems
- Experience working in a fast-paced, deadline-oriented environment
- Strong organizational skills with the ability to manage multiple tasks
- Flexibility in scheduling, including evening and weekend shifts as needed
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