Job Summary
A company is looking for a Home Finding Specialist.
Key Responsibilities:
- Handle inbound calls, addressing inquiries and providing information about property availability
- Aim for one-call resolution by directing prospective residents to guidance and transferring calls when necessary
- Deliver exceptional customer service, ensuring a positive experience and maintaining accurate records of interactions
Qualifications:
- High School diploma or GED required
- Proven experience in customer service, ideally in a service-oriented role
- Basic knowledge of maintenance and property management is a plus
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Flexibility to align with business hours, including weekends
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