Associate Account Director

Job Summary

A company is looking for an Associate Account Director, Customer Experience.

Key Responsibilities

• Oversee customer experience strategies and initiatives
• Manage client relationships and ensure satisfaction
• Collaborate with internal teams to enhance service delivery

Required Qualifications

• Proven experience in account management or customer experience roles
• Strong understanding of customer service principles
• Bachelor's degree in a relevant field
• Experience working in a remote environment
• Ability to work Eastern time zone hours