Associate Customer Support Representative

Job Summary

A company is looking for an Associate Customer Support Representative (Recreation).

Key Responsibilities

• Provide superior customer service via phone, chat, and email
• Field troubleshooting questions regarding software and additional services
• Train customers on software utilization and assist with data conversion

Required Qualifications

• Ability to work until 8pm EST or later on weekdays
• Prior experience in software support via phone, chat, and/or email
• Personal or professional experience in the recreation space
• Proficient in using Windows and Microsoft Office Suite
• Prior customer service experience